Privacy Policy

1. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and business details when you register, subscribe, or contact us. We also collect usage data, device information, and cookies automatically.

2. How We Use Your Information

• To provide, maintain, and improve the platform and its features.
• To process transactions and send billing-related communications.
• To communicate platform updates, new features, and promotional offers (with your consent).
• To provide customer support and respond to your inquiries.
• To analyse platform usage and improve user experience.

3. Data Sharing

We do not sell your personal information. We may share data with trusted third-party service providers who assist us in operating the platform (e.g., payment processors, hosting providers, analytics tools). These providers are bound by contractual obligations to protect your data.

4. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

5. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyse traffic, and personalise content. You can manage cookie preferences through your browser settings.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you close your account, we will delete your personal data within 90 days, except where retention is required by law.

7. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may also opt out of marketing communications. Contact us at admin@zhealmediamatters.in to exercise your rights.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification. Continued use after changes constitutes acceptance.

9. Contact

For privacy-related questions, contact our Data Protection Officer at admin@zhealmediamatters.in.